Dutch Speaking Customer Service Specialist

Job Title: Dutch Speaking Customer Service Specialist
Location: Chippenham, UK (office-based 5 days per week) – due to the location, you will need to be a driver with your own car
Position: Permanent, full-time, Monday to Friday, 40 hours per week (flexitime available)
Salary: £30,000 - £33,000 per annum

Do you have excellent communication skills in Dutch and English and enjoy building relationships with customers?

Then our client in Chippenham is looking for you to join their rapidly expanding team!

In this exciting role, you’ll be responsible for providing customers with an excellent customer experience as well as product advice and expertise, and will be introducing the brand and its products to new trade customers.

What’s in it for you?

• A salary of £30,000 - £33,000 per annum (plus bonus)
• Annual performance-based bonus
• 25 days holiday + bank holidays
• Flexitime
• A supportive and friendly work environment
• Genuine opportunities for growth and progression
• Discount on company products
• Free parking
• Subsidised canteen
• Company pension
• Full training provided
• A varied role with exposure to an international market

As the Dutch-Speaking Customer Service Specialist, you will be:

• Answering customer queries via email, telephone, live chat, and social media platforms, ensuring customer satisfaction and providing a first-class customer experience
• Providing customers with product advice and assistance in Dutch and English
• Overseeing and managing customer service and sales-related channels
• Researching and reaching out to potential new customers
• Supporting the trade sales cycle from start to finish

To succeed in this role, you’ll need:

• Fluency in Dutch and English, both written and spoken
• A driving license and your own car
• Excellent communication skills and the ability to build positive customer relationships
• 1-2 years’ customer service and/or sales experience
• Additional language skills in other EU languages would be advantageou

To apply, either apply directly or send your CV to Aylin (a.dogancan@eurolondon.com) to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.