Location: UK Office
Specialism: Regional recruitment, roles outside of London Languages: English, French, Spanish I went to a French university in the Caribbean and studied surfing!

Theo Chau

Job Title: Nordic Speaking Customer Service Team LeaderSalary: &pound;39,000 per annumLocation: Nottingham (Hybrid role)Contract: PermanentWe are looking for a dynamic and motivated Nordic Speaking Customer Service Team Leader to lead our client's team in Nottingham. This is a fantastic opportunity for an experienced professional who thrives in a leadership role and is passionate about delivering exceptional customer service. If you have strong leadership experience, fluency in a Nordic language, and are looking for a challenging yet rewarding opportunity, we want to hear from you!<h3>Key Responsibilities:</h3>
<ul>
<li>Team Management: Oversee the day-to-day operations of the Customer Service Team, ensuring the team is working efficiently and effectively.</li><li>Order Processing: Manage the team&rsquo;s order processing, ensuring accuracy and timely delivery.</li><li>Customer Relations: Be responsible for managing and maintaining positive customer relationships, resolving any issues or escalations.</li><li>Reporting: Compile and present detailed reports on team performance, customer feedback, and operational metrics.</li><li>Coaching &amp; Training: Conduct 1:1s with team members, providing coaching and training to help them grow professionally and improve performance.</li></ul>
<h3>What We're Looking For:</h3>
<ul>
<li>Fluency in a Nordic language: Native-level fluency in Danish, Swedish, or Norwegian is essential.</li><li>Leadership Experience: Proven experience in a leadership or team management role, ideally within a customer service environment.</li><li>Commutability to Nottingham: You must be able to commute to Nottingham for this hybrid role.</li><li>SAP Experience: Experience with SAP is preferred but not mandatory.</li><li>Strong Excel Skills: Advanced Excel skills are essential for compiling reports and analyzing data.</li></ul>
If you&rsquo;re a proactive, customer-focused leader who is looking for an exciting new challenge in a hybrid working environment, apply now and join our client's team!

Nordic Speaking Customer Service Team Leader

Job Title: German Speaking Finance Manager Location: High Wycombe (Hybrid) Salary: &pound;45,000 - &pound;60,000 per annum Job Type: PermanentWe are seeking a highly motivated and skilled Finance Manager with native-level fluency in German to join our client&rsquo;s team. This permanent, hybrid role offers the opportunity to lead and oversee the financial operations of our client&rsquo;s German office, ensuring accuracy and compliance in all financial matters.Key Responsibilities:<ul>
<li>Oversee the financial operations for our client&rsquo;s German office, ensuring smooth and efficient processes.</li><li>Manage a team of 2-3 colleagues to ensure the accurate processing of transactions.</li><li>Reconcile the balance sheet and compile month-end accounts for submission.</li><li>Ensure compliance by submitting government records and reports on time.</li><li>Maintain a positive and productive relationship with the auditor, supporting audit processes as needed.</li></ul>
What We're Looking For:<ul>
<li>Native-level fluency in German is essential.</li><li>Proven experience in finance within Germany or the DACH market.</li><li>Experience in dealing with German auditors and submitting VAT and other government records.</li><li>Strong leadership skills and experience managing a small team.</li><li>Solid general accounting experience.</li><li>Ability to work in a hybrid role with a commutable distance to High Wycombe.</li><li>Accounting qualifications are preferred but not essential.</li></ul>
This is an exciting opportunity to join a dynamic team in a role where you will have a direct impact on the financial success of our client&rsquo;s German operations. If you have the right experience and are looking to take the next step in your finance career, we&rsquo;d love to hear from you!

German Speaking Finance Manager

Job Advert: German Speaking Customer Service Advisor Location: High Wycombe (hybrid) Salary: &pound;28,500 - &pound;30,000 per annum Contract: PermanentWe are seeking a motivated and dedicated German Speaking Customer Service Advisor to join our client&rsquo;s team in High Wycombe. This is a fantastic opportunity for a customer-focused individual who is fluent in German and thrives in a dynamic, team-oriented environment.Key Responsibilities:<ul>
<li>Process customer orders and handle returns efficiently</li><li>Respond to customer queries and provide outstanding service</li><li>Collaborate with cross-functional teams across Europe to resolve issues</li><li>Support in maintaining customer satisfaction and addressing any concerns</li><li>Ensure accurate and timely information is provided to customers</li><li>Help improve customer service procedures and processes</li></ul>
What we're looking for:<ul>
<li>Native-level fluency in German is essential</li><li>Previous experience in professional customer service is strongly preferred</li><li>Must be within a commutable distance to High Wycombe</li><li>Excellent organisational skills and attention to detail</li><li>A team player with the ability to collaborate effectively with others</li><li>A quick learner with the ability to adapt to new processes</li><li>Positive, proactive attitude with a commitment to providing exceptional customer service</li></ul>
If you are passionate about delivering great customer experiences and are eager to be part of a collaborative and supportive team, we would love to hear from you. Apply today to join a company that values your expertise and offers opportunities for growth.Job Advert: German Speaking Customer Service Advisor Location: High Wycombe (hybrid) Salary: &pound;28,500 - &pound;30,000 per annum Contract: Permanent&nbsp;We are seeking a motivated and dedicated German Speaking Customer Service Advisor to join our client&rsquo;s team in High Wycombe. This is a fantastic opportunity for a customer-focused individual who is fluent in German and thrives in a dynamic, team-oriented environment.&nbsp;Key Responsibilities:<ul type="disc">
<li style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Process customer orders and handle returns efficiently</li><li style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Respond to customer queries and provide outstanding service</li><li style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Collaborate with cross-functional teams across Europe to resolve issues</li><li style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Support in maintaining customer satisfaction and addressing any concerns</li><li style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Ensure accurate and timely information is provided to customers</li><li style="mso-list: l0 level1 lfo1; tab-stops: list 36.0pt;">Help improve customer service procedures and processes</li></ul>
&nbsp;What we're looking for:<ul type="disc">
<li style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">Native-level fluency in German is essential</li><li style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">Previous experience in professional customer service is strongly preferred</li><li style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">Must be within a commutable distance to High Wycombe</li><li style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">Excellent organisational skills and attention to detail</li><li style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">A team player with the ability to collaborate effectively with others</li><li style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">A quick learner with the ability to adapt to new processes</li><li style="mso-list: l1 level1 lfo2; tab-stops: list 36.0pt;">Positive, proactive attitude with a commitment to providing exceptional customer service</li></ul>
&nbsp;If you are passionate about delivering great customer experiences and are eager to be part of a collaborative and supportive team, we would love to hear from you. Apply today to join a company that values your expertise and offers opportunities for growth.&nbsp;

Theo Chau

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Nordic Speaking Customer Service Team Leader

German Speaking Finance Manager

German Speaking Customer Service Advisor

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