Location: UK Office
Specialism: Regional recruitment, roles outside of London Languages: English, French, Spanish I went to a French university in the Caribbean and studied surfing!

Theo Chau

Job Title:&nbsp;German Speaking Customer Service AdvisorContract:&nbsp;12-Month Fixed Term Contract (Very likely to go permanent)Location:&nbsp;Nottingham (commutable distance required)Salary:&nbsp;&pound;27,500 - &pound;30,000 + 7.5% Annual Bonus&nbsp;Are you a fluent German speaker with a passion for delivering exceptional customer service? We're looking for a&nbsp;German Speaking Customer Service Advisor&nbsp;to join our client's growing team on a 12-month fixed-term contract, with the strong likeliness to become permanent. If you're enthusiastic, detail-oriented, and thrive in a dynamic environment, we want to hear from you!&nbsp;Key Responsibilities:<ul>
<li>Order Processing:&nbsp;Managing and processing customer orders efficiently.</li><li>Logistics &amp; Tracking:&nbsp;Providing accurate updates on order status and shipping.</li><li>Customer Support:&nbsp;Answering phone calls and handling email enquiries in German.</li><li>Problem Resolution:&nbsp;Investigating and resolving customer issues promptly.</li><li>Problem Solving:&nbsp;Proactively addressing challenges to ensure customer satisfaction.</li><li>Stock Queries:&nbsp;Responding to customer inquiries about product availability and stock.</li></ul>
&nbsp;What We're Looking For:<ul>
<li>Native-level fluency in German&nbsp;(both spoken and written)</li><li>Excellent customer service skills&nbsp;with a focus on delivering positive outcomes</li><li>Great communication skills&nbsp;and the ability to handle queries with a professional, friendly approach</li><li>Attention to detail&nbsp;and a proactive, can-do attitude</li><li>Must be within a&nbsp;commutable distance to Nottingham</li></ul>
&nbsp;Benefits:<ul>
<li>Competitive salary with&nbsp;7.5% annual bonus</li><li>25 days holiday&nbsp;with the option to buy or sell additional days</li><li>50% discount on products</li><li>Private medical insurance&nbsp;and health cashback plan</li><li>Gym membership discounts</li><li>Dental insurance</li><li>Life insurance&nbsp;and&nbsp;Group Income Protection</li><li>Season ticket loans&nbsp;for public transport</li><li>Car breakdown cover</li><li>And many, many more!</li></ul>
&nbsp;If you're passionate about providing top-notch customer service and looking for a role with excellent growth potential, apply today or send your CV direct to t.chau@eurolondon.com to join our client's fantastic team!

Job Title: German Speaking Customer Service Advisor

Contract: 12-Month Fixed Term Contract (Very likely to go permanent)

Location: Nottingham (commutable distance requi...

German Speaking Customer Service Advisor

Job Title:&nbsp;German Speaking Customer Service AdvisorContract:&nbsp;12-Month Fixed Term Contract (Very likely to go permanent)Location:&nbsp;Sunderland (commutable distance required)Salary:&nbsp;&pound;27,500 - &pound;30,000 + 7.5% Annual Bonus&nbsp;Are you a fluent German speaker with a passion for delivering exceptional customer service? We're looking for a&nbsp;German Speaking Customer Service Advisor&nbsp;to join our client's growing team on a 12-month fixed-term contract, with the strong likeliness to become permanent. If you're enthusiastic, detail-oriented, and thrive in a dynamic environment, we want to hear from you!&nbsp;Key Responsibilities:<ul>
<li>Order Processing:&nbsp;Managing and processing customer orders efficiently.</li><li>Logistics &amp; Tracking:&nbsp;Providing accurate updates on order status and shipping.</li><li>Customer Support:&nbsp;Answering phone calls and handling email enquiries in German.</li><li>Problem Resolution:&nbsp;Investigating and resolving customer issues promptly.</li><li>Problem Solving:&nbsp;Proactively addressing challenges to ensure customer satisfaction.</li><li>Stock Queries:&nbsp;Responding to customer inquiries about product availability and stock.</li></ul>
&nbsp;What We're Looking For:<ul>
<li>Native-level fluency in German&nbsp;(both spoken and written)</li><li>Excellent customer service skills&nbsp;with a focus on delivering positive outcomes</li><li>Great communication skills&nbsp;and the ability to handle queries with a professional, friendly approach</li><li>Attention to detail&nbsp;and a proactive, can-do attitude</li><li>Must be within a&nbsp;commutable distance to Sunderland</li></ul>
&nbsp;Benefits:<ul>
<li>Competitive salary with&nbsp;7.5% annual bonus</li><li>25 days holiday&nbsp;with the option to buy or sell additional days</li><li>50% discount on products</li><li>Private medical insurance&nbsp;and health cashback plan</li><li>Gym membership discounts</li><li>Dental insurance</li><li>Life insurance&nbsp;and&nbsp;Group Income Protection</li><li>Season ticket loans&nbsp;for public transport</li><li>Car breakdown cover</li><li>And many, many more!</li></ul>
&nbsp;If you're passionate about providing top-notch customer service and looking for a role with excellent growth potential, apply today or send your CV direct to t.chau@eurolondon.com to join our client's fantastic team!

You are passionate about luxury and top-notch service? You have a flair for selling and organising luxury travel? Here is an amazing opportunity to work for a leading luxury travel and leisure company, based in Central London. We are recruiting on their behalf for a German-speaking Luxury Travel Consultant to work on a hybrid or remote basis.&nbsp;You will be assisting their high-end members with luxury travel-related requests. Requests will be received via telephone or email which will then be, acknowledged, researched &amp; actioned in a timely manner as agreed with the Member. You will also be creating tailor-made travel and leisure packages to suit you clients needs and wants.&nbsp;Fluent German to a native/bilingual level is essential for this role and great interpersonal skills and the ability to work both in a team and independently are desirable. You will have had previous experience working within the travel industry and dealing with top tiercustomers. Experience in GDS or exposure to 5 star booking systems is essential!Given the nature of the role candidates must have excellent command of German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV in WORD format to a.sarfo@eurolondon.com.&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.

German Travel Consultant

You are passionate about luxury and top-notch service? You have a flair for selling and organising luxury travel? Here is an amazing opportunity to work for a leading luxury travel and leisure company, based in Central London. We are recruiting on their behalf for a Norwegian-speaking Luxury Travel Consultant to work on a hybrid or remote basis.&nbsp;You will be assisting their high-end members with luxury travel-related requests. Requests will be received via telephone or email which will then be, acknowledged, researched &amp; actioned in a timely manner as agreed with the Member. You will also be creating tailor-made travel and leisure packages to suit you clients needs and wants.&nbsp;Fluent Norwegian to a native/bilingual level is essential for this role and great interpersonal skills and the ability to work both in a team and independently are desirable. You will have had previous experience working within the travel industry and dealing with top tiercustomers. Experience in GDS or exposure to 5 star booking systems is essential!Given the nature of the role candidates must have excellent command of Norwegian and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV in WORD format to a.sarfo@eurolondon.com.&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.

Norwegian Luxury Travel Specialist

We are looking for a&nbsp;German Speaking Customer Service Representative&nbsp;to join a dynamic team within the office furniture industry. Based in central London, this part-time role is ideal for someone with strong communication and administrative skills who enjoys providing exceptional customer service.Key Responsibilities:<ul>
<li>Provide outstanding customer support to German-speaking clients, addressing queries related to office furniture products and services</li><li>Handle administrative tasks such as processing orders, updating customer records, and tracking shipments</li><li>Coordinate with the sales and logistics teams to ensure smooth order fulfillment</li><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Assist with ad hoc administrative tasks and projects as required</li></ul>
What We&rsquo;re Looking For:<ul>
<li>Native or fluent German speaker with strong English communication skills</li><li>Previous experience in customer service, ideally within the office furniture or related industry</li><li>Excellent organizational and multitasking abilities</li><li>A proactive problem-solver with attention to detail</li><li>Ability to work both independently and as part of a team</li></ul>
Working Hours:<ul>
<li>Part-time (3 days per week in the office)</li><li>Office-based training required initially; hybrid working arrangement after training</li></ul>
&nbsp;Given the nature of the role candidates must have excellent command of German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV in WORD format to a.sarfo@eurolondon.com.&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.&nbsp;

German Customer Service Representative (Part-Time)

Position: Dutch &amp; German speaking Customer Service AdvisorLocation: Chippenham, Wiltshire &ndash; access to a car is essential due to the lack of public transportType: PermanentSalary: &pound;25,000 - &pound;30,000 + annual bonusAre you fluent in Dutch and German and passionate about providing top-notch customer service? If so, we have an exciting opportunity for you! We are currently seeking a dedicated and friendly individual to join our client&rsquo;s team as a Dutch and German speaking Customer Service Advisor at their Wiltshire office.This is a really excellent time to join my client&rsquo;s Customer Service team due to the huge growth they&rsquo;ve seen in the last few years. There is real, tangible opportunity for progression in both your position and your salary.Role Overview: As a Dutch and German Customer Service Advisor, you will be an integral part of the team, responsible for addressing customer inquiries, resolving issues, and ensuring customers have a positive experience. You'll also be growing the Dutch and German speaking markets with proactive outreaches.Your role will involve:<ul>
<li>Assisting Dutch and German speaking customers via phone, email, and chat.</li><li>Providing information about our products and services.</li><li>Business development and Sales</li><li>Resolving customer queries and concerns in a timely and professional manner.</li><li>Maintaining accurate customer records and data.</li><li>Collaborating with colleagues to ensure excellent service delivery</li></ul>
We're looking For:<ul>
<li>Fluency in Dutch AND German essential</li><li>Have 1-2 years of experience in customer service.</li><li>Access to a car &ndash; the office is not easily accessed by public transport</li><li>Possess excellent communication and interpersonal skills.</li><li>Be a problem solver with a positive attitude.</li><li>Enjoy working in a team-oriented environment.</li><li>Technical support experience is advantageous but not essential.</li><li>Fluency in additional EU languages is very advantageous</li></ul>
What&rsquo;s in it for you?<ul>
<li>Competitive salary bracket with regular reviews based on hard work and performance.</li><li>Annual performance-based bonus</li><li>Company pension and discount on company products</li><li>Free parking, discounted canteen</li><li>Progression. This is a fast growing company where you will grow too.</li></ul>
If interested, please apply or send your CV direct to t.chau@eurolondon.com

Dutch & German speaking Customer Service Advisor

German speaking Customer Support - Luxury Fashion&nbsp;Get ready to dive into the exciting world of a leading luxury fashion company and leaders in their field!&nbsp;I am currently partner with this company searching for their next German speaking Customer Support for the run up to and after Xmas. As a customer support specialist you'll be the go-to person for their customers. From answering questions about our products to providing top-notch service, you'll be making a difference every day.&nbsp;Not only will you be handling calls and email, but you'll also have the chance to interact with customers worldwide, and with a script-free environment, you'll have the flexibility to use your experience and personality to provide the best service possible.&nbsp;What your main role will be:<ul>
<li>Responding to customer order queries and providing accurate, live and complete information, always keeping delivering an omnichannel experience across online and in store in mind.</li><li>Speaking to clients to quickly get to the root of their problem.</li><li>Helping customers via calls, emails and live chat.</li><li>Use a positive personality and experience, not a script</li><li>Configuring and installing software over the phone at restaurant locations</li><li>Provide outstanding service</li><li>Know limitations and when to should ask for advice</li><li>Own the resolution to the problem; don't leave the customer hanging</li></ul>
&nbsp;About You:<ul>
<li>Fluent to a native level in: German</li><li>Fluent level of English</li><li>Open to work on weekends if need be</li><li>Interpersonal skills, and passion for providing excellent customer service</li><li>Strong communication skills: active listening, writing/typing, informal communication</li><li>At least one years experience providing customer support would be ideal - preferably in a software support environment</li><li>Experience with Zendesk is a bonus</li></ul>

German Luxury Customer Service

Are you an experienced customer service professional with a passion for delivering exceptional support in a B2B environment? Our client, a leading fashion brand is seeking a&nbsp;German-speaking Customer Service Representative&nbsp;to join their dynamic team.In this role, you will be the first point of contact for their B2B customers, handling inquiries, resolving issues, and providing tailored solutions to meet their needs. You will work closely with internal departments to ensure smooth communication and a high level of service.Key Responsibilities:<ul>
<li>Manage customer inquiries via phone, email, and live chat in both German and English.</li><li>Provide excellent service to B2B clients, ensuring their queries are addressed promptly and professionally.</li><li>Assist with order processing, tracking, and follow-up.</li><li>Collaborate with internal teams (Sales, Logistics, etc.) to resolve customer issues efficiently.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Proactively identify opportunities to improve customer satisfaction and streamline processes.</li></ul>
Key Requirements:<ul>
<li>Fluency in German and English&nbsp;(both written and spoken).</li><li>Previous experience in a B2B customer service role&nbsp;is essential.</li><li>Strong communication and problem-solving skills.</li><li>Ability to manage multiple tasks in a fast-paced environment.</li><li>Customer-focused with a solution-oriented mindset.</li><li>Experience with CRM systems is a plus.</li></ul>
&nbsp;If you're passionate about customer service and thrive in a B2B setting, we'd love to hear from you!

German Speaking Customer Service Advisor

Interested? Apply Now.

Policies

Useful Links

Contact Us