Technical Support Engineer

Do you have a passion for Electrical and Electronics-based customer technical support ?

Interested in joining an innovative RF Generators and DC Power Supplies leader in the Medical field as they expand in the UK and globally ?

Looking to build on your existing skills and to develop new ones in a dynamic team working with cutting-edge products ?

If so, please read on !

Euro London Appointments is currently recruiting for an Electronics Support Engineer, for our client’s West London manufacturing headquarters ( this is an on-site/ office based position with flexible working hours)

This opportunity would be focused on Customer Technical Support, Product Repairs, Business Support and occasional On-site for RF Generators, Impedence Matching units and DC Power Supplies for semi-conductor processes, full details below.

You will receive full product training to help you to develop your potential ,whilst working with technology that is vital to the electronic manufacturing industry.

Our client is expanding fast across the UK, Europe, Middle East and the US, ensuring that you join at a time of continual growth and expansion with career development and learning opportunities to accompany the business as it expands.

The main objectives of the position are as follows :

1. Customer Technical Support involving on-site installation, training, maintenance and troubleshooting of products.
2. Product repair and repair management at our client’s London workshop ( at your workplace)
3. Support to the business development team.
4. On-site installation, maintenance and troubleshooting for RF products at customer sites across Europe.
5. Health and Safety/IT adherence to meet policy requirements.
6. Travel including business travel across the UK and Europe for customer support.

Main skills and experience required :

• A drive to succeed with the ambition to put energy and passion into achieving results to exceed goals and expectations
• Flexibility and resilience with the drive to achieve results in a fast-paced business environment. Resilience to adapt to changing business priorities and to respond positively to a variety of situations and people.
• Initiative, the drive to identify or anticipate changes , including a creative approach to addressing those opportunities or challenges.
• Attention to detail , a focus on accuracy and conscientiousness is essential to achieve the best results.
• The desire to meet quality needs for regulatory compliance.
• Strong communications skills with the ability to influence or persuade others internally and externally in tasks relating to your area of specialisation.

Person specification

• You hold a degree in Electronics.
• Strong IT skills, particularly in MS Office, Excel, Word, Access and Powerpoint.
• Soldering experience.
• At least one long-term experience in an electronic engineering environment with an interest in developing a long-term career supporting the technology mentioned above.

Nice to haves

• IT Server knowledge.
• Knowledge of RF and DC Power supplies, impedence matching units or plasma chambers.
• Knowledge of workplace Health and Safety.
• Fluency in German or Japanese would be beneficial.
• Experience using RF measuring equipment.

This is an ideal opportunity for a skilled Electronics engineer with a customer support oriented personality to join a truly global and leading innovator in the electronics field for the semiconductor industry , progressing their skills in a continually expanding company with a welcoming, international and close-knit team environment .

You’ll be a valued engineer within a passionate close-knit team of 4 engineers in the Quality and Manufacturing department , whilst enjoying a healthy work/life balance with flexible working hours between 06.30am and 5.30pm ( 34 hour working week within a 4 day working week).

You will also benefit from a bi-annual profit-sharing bonus, private pension and health insurance.

Our client is able to interview at short notice.

If this sounds like an opportunity you’d like to join then why not apply today ?