Technical Support Specialist

Passionate about Electronics, IT and communicating in French and English ?

Looking to work for a renowned leader in the electronic display sector who have been at the heart of the French and international timing technology sector for over 150 years ?

Keen to have continuous learning skills whilst receiving the support necessary to make your career in Electronics and IT support a success ?

If so, Euro London Appointments is currently recruiting for an excellent opportunity for an International Technical Support Engineer , who will join our French client, a historic world leader in digital timing and measurement technologies.

Their electronic device are currently used across the sporting , academic , corporate and public sectors globally.

Based in the Maine-et-Loire département, in the beautiful Pays de la Loire region , this opportunity will allow the successful candidate to develop a career in an organisation that truly invests in the knowledge and skills of its employees for the long-term.

So if you can bring with you an enthusiasm and enthusiasm for problem solving, the commitment and dedication to support high-level international clients in French and English and a desire to learn the latest Electrical and Electro-mechanical technologies, why not read on ?

Responsibilities

-Providing high quality technical support to our client’s customers both by phone and email, this will include support for both international clients and distributor relating to both pre-sales and post-sales support issues and product deployment and set-up.

-You’ll create technical documentation (Plans and Diagrams) for pre-post sales presentations and for client Frequently Asked Questions ( FAQs)

-You’ll support the Commercial and Export team as a technical specialist , including presentations to customers and distributors from a technical standpoint.

Requirements

-You hold a DUT/BTS/Licence Professionelle Technician type qualification in Electrical Engineering , Electro-technical engineering, Electro-Mechanical Engineering , Industrial IT or similar.

-You’ve already had at least one medium-long term experience in a customer support oriented position , ideally supporting electrical and Network/Systems related technologies for international clients in English and French.

-You’re a strong communicator in English and French, or you have an advanced level of English and  a strong desire to improve it in a professional setting. You like communicating with others , whether they’re colleagues or clients.

-You wish to develop a long-term career with excellent long-term career progression prospects in a company which invests in its employees skills and abilities, helping you to develop your talent in a collaborative and supportive environment where your technical, communications and problem-solving talents will be recognised and rewarded.

-You have a car to get to your workplace near Cholet ( occasional  international business travel also required by plane )

If this sounds like to kind of opportunity you’d be interested in and you have the motivation and enthusiasm to learn and succeed in taking up new challenges then why not apply today ? We look forward to hearing from you !